HealsMaxStay is dedicated to respecting and protecting the privacy of every resident, visitor, or family member who interacts with our wellness and rehabilitation services. This Privacy Policy explains how HealsMaxStay collects, stores, and manages personal information that may be shared voluntarily through registration, communication, or other forms of contact. The center follows the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and the General Data Protection Regulation (GDPR) of the European Union. All information is handled with transparency, responsibility, and attention to detail to ensure lawful management and careful protection.
Data Controller:
HealsMaxStay
5529 Edworthy Way NW, Edmonton, AB T6M 0N8, Canada
Phone: +17809647770
Email: info@healsmaxstay.com
Business Number (BN): 813647290
HealsMaxStay is responsible for determining how personal data is
used within the framework of its wellness and rehabilitation
activities. Individuals may contact the data controller to request
access, correction, restriction, or deletion of their information.
Each verified request is handled in accordance with applicable
Canadian and international data protection laws, ensuring clarity,
respect, and accountability throughout the process.
HealsMaxStay collects only the information required to coordinate wellness programs, communicate with families, and maintain safe operation of our services. This may include name, address, contact details, health-related preferences, and emergency contact information. Technical data such as browser type, IP address, or device configuration may also be collected to improve digital stability and security. All personal data is submitted voluntarily through forms, email, phone, or direct communication with staff.
The information collected by HealsMaxStay is used solely for operational and administrative purposes — such as registration, resident care coordination, scheduling, safety management, and general communication. Personal data is never used for advertising, tracking, or profiling. Each processing activity is aligned with PIPEDA and GDPR principles, ensuring that data is collected and used responsibly.
All personal data is stored securely on protected servers located in Canada. HealsMaxStay applies encryption, access controls, and regular technical reviews to maintain the integrity of its systems. Only authorized personnel responsible for communication, scheduling, or administrative support have access to the stored data. Information is retained only for as long as necessary to fulfill its purpose and is then safely deleted or anonymized. Regular security reviews ensure that privacy measures remain effective and up to date.
HealsMaxStay does not share, sell, or rent personal data to any external party. Disclosure occurs only when required by Canadian law or when essential for system maintenance or emergency response. Any external service provider assisting in operations, communication, or hosting must follow strict confidentiality and data protection agreements.
The center employs HTTPS encryption, controlled access systems, and secure authentication protocols to safeguard stored information. Staff members receive privacy training and follow structured internal procedures to ensure consistency and awareness in data handling. All security systems are routinely tested and improved to preserve safety and reliability for residents and their families.
Every individual has the right to access their personal data, request correction of inaccuracies, or ask for deletion when permitted by law. Requests can be sent in writing to the contact email provided above. Each valid request is reviewed carefully, documented, and responded to in a transparent and respectful manner. HealsMaxStay ensures that all inquiries are managed confidentially and with full attention to privacy.
HealsMaxStay uses only essential cookies necessary for basic website functionality, such as navigation stability and secure access. These cookies do not track user behavior or collect identifiable data. Users may disable cookies through their browser settings, although doing so may affect some website features.
Visitors to HealsMaxStay.com are informed of the use of essential cookies through a notification banner. The platform does not use marketing, analytics, or third-party tracking cookies. Visitors can manage cookie preferences directly within their browsers. This policy complies with Canadian and European transparency requirements to ensure that users understand how and why cookies are used.
HealsMaxStay follows the legal requirements of both the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA). Personal information is collected and processed lawfully, fairly, and transparently. Internal privacy policies are reviewed regularly to align with evolving regulations. Staff members are trained to manage personal data carefully and ensure confidentiality at all times.
All communication with HealsMaxStay — whether by phone, email, or through online forms — is treated as confidential. Personal data shared for inquiries, registration, or program participation is used solely for processing the request and responding appropriately. Once a matter is completed, related information is deleted unless retention is required by law. All correspondence is securely documented for clarity and continuity.
HealsMaxStay maintains a stable and secure digital infrastructure for daily operations and communication. Access to internal systems is restricted to authorized administrators who monitor, maintain, and update technical resources. Regular reviews ensure that the digital environment remains functional, protected, and compliant with data management principles.
Personal information is stored only for the duration necessary to fulfill operational or administrative needs. When the retention period ends, the data is permanently deleted or anonymized. Verification steps confirm that all information has been removed from both active and backup systems. Data management procedures follow Canadian privacy laws and HealsMaxStay’s internal confidentiality framework.
In rare cases where information may be shared with external partners or service providers outside Canada, HealsMaxStay ensures equivalent protection through written agreements and verification of compliance with PIPEDA and GDPR standards. All transfers are reviewed, documented, and conducted only when necessary for service maintenance or communication stability.
HealsMaxStay may update this Privacy Policy periodically to reflect new regulations, technologies, or internal practices. The current version will always be available on the official website and becomes effective upon publication. Visitors are encouraged to check the policy regularly to stay informed about privacy management and protection measures.
All inquiries regarding personal data, privacy rights, GDPR, or PIPEDA compliance should be directed to the contact details above. Each request is reviewed with attention, structure, and transparency. HealsMaxStay handles privacy communication with the same care and organization that define our wellness and rehabilitation services.